Shipping policy
Shipping Policy
At Nexora, we are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been confirmed.
Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times vary depending on your location and shipping carrier.
Typical delivery times are:
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United States: 7–15 business days
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Canada: 7–15 business days
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United Kingdom: 7–15 business days
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Europe: 7–18 business days
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Australia & New Zealand: 8–18 business days
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Other International Destinations: 10–25 business days
Please note that these are estimated delivery times and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 2–5 business days to become active.
Shipping Delays
While we do our best to deliver your order on time, delays may occur due to customs clearance, weather conditions, holidays, or other circumstances beyond our control.
Nexora is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your purchase.
Nexora is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping or your order, please contact us at: